Security and Fair Play

Certificates:

Gaming License: Spinamba is licensed in Curaçao (GCB) Jurisdiction.

eCogra approved :

General Overview

Entering the digital doors of this online entertainment facility, one could easily get impressed with a multitude of games featured in their lobby. With so many different types of releases, all of them neatly categorized, it seems as though they wanted to grab visitor’s attention using the most representative part of their offering.

There’s a section with promotions as well (no Loyalty club, though), several contests, fine withdrawal limits, multi-lingual interface, all wrapped up in an interesting package. But, it took just a single scratch on the well-designed surface to see that this book definitely shouldn’t be judged by its covers.

Novomatic+ Curacao= rings any bells?

Keep reading to find out the details of the investigation performed by sharp-eyed slot experts who once again saved the day and exposed the bad guys.

Credibility

Continuing to analyze the tricky detail, we go step by step and our journey starts with license validity. Even though the venue’s official site features the information that they are certified by Curacao, the commonly seen validation seal is not displayed on the site.

It could be a simple oversight…

…but on the other hand, it makes you wonder whether an establishment that doesn’t accommodate the clickable approval from regulators clearly visible on their platform is the one to be trusted.

Another troublesome part of this puzzle was the provider, whose content, as many of you are aware, CANNOT be offered in web-based venues certified by this regulator.

Just for the record…

…they are not the first online casino playing tricks like this. During the year behind us, the investigation team caught several more hubs doing the same thing- offering bogus games from multiple providers. Besides this studio, most commonly forged games were the ones developed by Playtech, and many more.

Knowing all this, one cannot help wondering- what gives them the right to impose some stringent rules and demand the following from the player:

• To provide certified/notarized proof of identity within 5 days of refund or reversed transaction request (otherwise, they close the and forfeit the funds)
• To pay a commission in the rate of the expenses (20% of the cashout amount) to withdraw funds that were not involved in the game
• Additional verification of gaming transactions for a period not exceeding 72 hours if one withdraws more than 1000 USD / EUR

Another information which seriously questions their intentions is the statement where they declare that “the Company reserves the right to edit, modify, and update any time without prior notice to the customers”, for various reasons.

On top of it all…

…client’s withdrawal could be reviewed within 36 hours, with “could” catching our particular attention. Moreover, if one does not to the for 180 days, the status will be changed to “inactive” and the istration fee of 5EUR will be charged monthly.

Finding creative ways to protect themselves, they also came up with this innovative rule:

“If gaming activity is detected on several tabs at the same time, all winnings received by the Player during this period will be canceled and the may be blocked.”

They also stress out the following:

“If we suspect you of fraud or fraudulent activities, we may at any time, without prior notice, block your access to the services of our Site and block your .”

This one is a true diamond:

“All the information on the Site is considered to be the subject of copyright law and other proprietary rights that belong to the Company or are used under the license of the third-party owners” continuing that “It is prohibited to reproduce or use the trademarks, trade names, creative materials and other logos that are available on the resource.”

Truly interesting, given the fact that they offered COUNTERFEIT games from a respectable brand!

Player

Upon adding this establishment on our sister site, a comment came from one of the who noticed the problematic relationship- Novomatic and Curacao. This combination, we can freely say, is not allowed- there’s no online venue having both on them at the same time. (At least there shouldn’t be.)

Provided one encounters such a case…

…he/she can be sure that some part of the combo is not a genuine one and screams for more answers. And luckily, they are answered now, in the form of a cautionary tale about a venue breaking bad.

If you were to search the web looking for more complaints from the community, you won’t find any. Or at least, none of them were shared publicly.

Perhaps it’s the detective job done on time that prevented the further catastrophe and refrained punters from visiting this one and similar rogue hubs. With the web being more than well-equipped with credible web-based entertainment establishments, finding the one that’s worth visiting is not so complicated.

Hopefully reports about villains…

…such is this one will inspire individuals industry-wide to share their observations and discoveries and contribute to making the industry a better and safer place.

Summary

A highly competitive industry such is the iGaming is raising its standards gradually, all to make sure players are served only the best services. That’s why those who turn out to have chosen to take some shady roads hoping to get away with it get severely punished.

Relying on players’ is crucial here…

…and luckily the diligent team of investigators followed a remark made by one of the visitors, listened to the intuition and discovered bogus games from Novomatic. Those among you who have been part of this entertainment ecosystem for quite some time have sharp instincts that signalize when something fishy’s going on.

The only thing left…

… is to hope that the management behind this establishment learned a valuable lesson. There’s a lot to be polished and corrected if they are truly interested in earning the community’s trust and be listed among good online casinos.

Until that happens, let their deeds be exposed and let players know that not all brands are worth their time and money, above all.

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